I have suffered from Rheumatoid Arthritis for 38 years. I see a foot doctor routinely who has sold me Dr. Comfort without fitting me at all. And they are ugly and expensive - and don't fit . I am not a one size fits all person due to my foot issues.
I was so tired of never finding shoes to fit my feet and was in dire need of boots for my job. I decided to stop at ELM Shoes as a last resort.
Kelly was so amazing! And she treated me with such respect and empathy. I hugged her when she carried my purchases (I spent $279) to my car. (Did I mention I use a cane?). My husband wasn't even upset knowing that I finally had shoes I could wear!
I cannot express how that made me feel - I am now a loyal ELM Shoes customer! Kelly's attention after the sale, her thank you card, the invitations from ELM... all go far beyond my expectations.
Your store and your staff are stellar. I appreciate the selection and the personal service. I am 55 and I don't have to wear "old lady" shoes!
Thank you so much!
- Amy T. -